Currently, we only accept PayPal for payments. We plan to introduce additional payment methods in the future. We appreciate your understanding!
Simply enter the same email address associated with your PayPal account when placing your order. After your order is confirmed, you’ll receive a PayPal invoice via email. Your shipping address must match your billing address.
Orders are shipped from our warehouses located in the United States, ensuring timely delivery based on stock availability.
We typically ship orders within 1 to 5 business days. Please note that weekends and holidays may delay processing times.
We primarily use DHL and USPS for shipping. Most domestic deliveries take 3 to 5 business days, while international orders may take 5 to 15 business days, depending on the destination.
Absolutely! We value your privacy and do not share your information with third parties. We only use your email and shipping address to process your order and communicate with you when necessary. Payment details are never stored on our site.
Our return policy is valid for 14 days from the delivery date. If you receive a defective product within this timeframe, please contact us with your Order ID. We’ll offer a return, refund, or free replacement. Unfortunately, if 14 days have passed since delivery, we cannot process your return
All our knives are shipped sharp unless specified otherwise. We only have a limited selection of blunt knives available, which are not intended for cutting.
We use high-quality materials, including Bohler M390 and Damascus steel for blades, and titanium, G10, or wood for handles, ensuring durability and performance.
Currently, we do not offer customization options. However, we plan to expand our offerings in the future, so stay tuned!
If your knife arrives damaged, please contact us immediately with your Order ID and photos of the damage. We will assist you with a replacement or refund.
If you have any other questions, feel free to reach out to our customer service team!